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Xerox - The Document Company
December 7, 1999
Dear Steve:
Thank you again for designing and delivering the training module on "Teleprospecting" for our entry-level sales representatives in New York. Teaching a different spin on this vital skill is a challenge, and we appreciate your taking the time to customize a training module that met our needs. The general feedback we received from the sales reps who took the training was positive, and they were able to apply these new skills immediately. We also appreciated the workbook that you provided as a classroom tool and as a "take-away".
Again thank you for the fine training job you did for our local sales staff, and continued success in the future.
Sincerely yours,
Hope Stephens
New Hire Learning Manager
New York City Customer Business Operations
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