Meet Our Partners

We draw from a group of highly talented professionals who come from a variety of industries. Together, we will help you choose the person who best suited for your needs.

Steve Waterhouse, CSP - President

The founder and CEO of Waterhouse Group, Mr. Steve Waterhouse is the author of The Team Selling Solution: Creating and Managing Teams that Win the Complex Sale (McGraw-Hill, 2003) and Ending the Blame Game: 20 Rules to Live By (Englander Press, 2000). A consultant and sales trainer, Mr. Waterhouse’s TeamSelling™ process helps companies involved in complex sales cut both costs and selling cycle time by learning to coordinate their internal assets. He set sales records in the semiconductor industry and when Steve took on the challenge of the struggling Vortech Corporation, he increased sales by 300% in just 24 months. Some of Steve’s clients include AT&T, Roper Scientific, IBM, Xerox, Sun Microsystems, United Airlines, and Lucent Technologies. Steve has appeared in Sales and Marketing Magazine, Selling Power, PC Week, Investors Business Daily, B2B, Entrepreneur Magazine, Washington Technology, Smart Partner Magazine, and numerous local publications and business journals.

Robert E. Frare, CSP

Bob is the author of two books on selling, Partner Selling, How To Produce Extraordinary Sales Results Without Hard Sell Tactics, and Everybody Sells, How To Win and Keep Customers in Price Competitive Selling. His third book, Building High Performance Sales Cultures, Leadership Strategies for Increasing Sales at Every Level of Your Organization will be published in the fall of 2003. Bob started his career as an award winning sales person and instructor for Dale Carnegie and Associates, and has addressed over 3000 audiences and trained thousands of sales people and sales managers. He has been a professional speaker for more than 22 years. Bob is a member of the National Speakers Association and has earned their coveted CSP designation. Other clients of Bob’s include, Ford Motor Company, MBIA, Leviton Manufacturing, Thomas & Betts, Pitney Bowes and many others.

Ed Robinson, CSP

Ed is the President of Advanced Marketing Concepts, a company specializing in business and professional development with a wide variety of clients, including major auditing and accounting organizations. Ed is the former Vice President, of the IIA Learning Center, where his responsibilities were structured around the IIA's professional development seminars, conferences and educational products as well as business development. Mr. Robinson offers a wide array of products and services to include seminars, workshops and consulting engagements covering client development (sales), leadership, management and technical topics. Whether speaking to Kiwi's in New Zealand, Aussies in Sydney or professionals in the USA, he shares practical strategies and techniques to enhance his programs. Mr. Robinson completed his undergraduate degree in Accounting at Walsh University and his graduate work in Business at the University of Texas-San Antonio. Ed is the author of "The Million Dollar Rainmaker" and "Four Giant Steps to Leadership".

Laurie Brown

With more than seventeen years of experience as a training facilitator, Laurie has earned a reputation as a highly engaging and effective professional whose work gets results for clients.

Laurie is specialist in sales, marketing and customer service training using variety of training methods, including workshops, satellite distance learning, video and film. Her clients include Ford, General Motors, GMAC, BMW, Volkswagen to Visteon. Her training career has taken her across the United States and abroad, working with culturally diverse audiences at all corporate levels.

As expert in presentations skills, Laurie has written "The Teleprompter Manual" and "Brand Aid: The Cure for the Common Image".

Her excellent communication skills and supportive approach to learners have earned her the highest evaluations from trainees and clients alike.

Laurie is a member of ASTD and the National Speakers Association. Laurie's Testimonials

Mary Sandro

Mary Sandro helps organizations improve their customer service, presentation skills, and hiring accuracy. She addresses CEOs to entry level personnel in a wide variety of industries. For six months she created and hosted a weekly 10-minute radio spot called "Helpful Hints" for the American Radio Network. A communications expert, she has been interviewed twice on the cable TV program, The Book Authority, and quoted in the book, It’s Show Time: How to Perform on Television and Radio. Since 1994 when Mary founded Professional Edge, she has spoken to over 500 groups in 44 states and Canada.