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Effective training must be relevant, timely and fun.
 

The goal of training is behavior improvement and not simply a day spent with an expert.
  
Our consulting should result in a stronger, smarter organization and not simply reports that sit on a shelf.
  
Our primary job is to help you reach your goals and to recommend whatever resources are needed to help you get there.

 

 

Our Clients

And What They Think Of Us

The Waterhouse group has increased sales and profits for companies all over the world. Their inside and/or outside sales force may range from a half-dozen up to several hundred people. We may work with an entire company or a particular product or sales division.

Click on letters to view reference letters

Electronics and Technology

  • Axsys Technologies
  • Cirent Semiconductor
  • C&S Engineering
  • Draper Laboratories
  • EDS
  • EFI Europe
  • Electronics for Imaging
  • IBM
  • Johnson and Michaels
  • Lucent Technologies
  • Midwest Visual
  • MKS Instruments
  • National Independent Billing
  • National Institute of Standards and Technology
  • Oplink
  • Roper Scientific
  • Sun Microsystems
  • The SSI Group
  • The Systems Group
  • Tricom Communications
  • Vanguard Solutions
  • Vortech Corporation
  • Watkins Johnson
  • Xerox Corporation

Telecommunications

  • Arch Communications
  • AT&T
  • Commonwealth Telephone Enterprise
  • Epix Internet Service
  • Lucent Technologies
  • MCI
  • Nortel
  • Pace Micro

Chemical/Medical/Pharmaceutical

  • Aventis-Behring
  • Boston Scientific
  • Centeon
  • Conoco-Phillips
  • Dermic Labs
  • Guidant
  • Howmedica
  • Maine Medical Center
  • Monsanto
  • Olin Chemical
  • Owens & Minor
  • RehabCare Group
  • Spirometrics Medical Equipment
  • Taconic Laboratories
  • Wyeth-Ayerst Pharmaceutical

Financial

  • Allied Mortgage
  • Allmerica Financial
  • Balboa Insurance
  • Brady & Company Insurance
  • Citizens Insurance
  • Countrywide Home Loan
  • Desmond & Payne Insurance
  • Falcon Financial
  • Federal Reserve Bank of Cleveland
  • Fidelity Investments
  • Hanover Insurance
  • Lind-Waldock
  • MBIA
  • Premium Auditors Advisory Service
  • PriceWaterhouseCoopers
  • Reliance Insurance
  • Selective Insurance

Services and Manufacturing

  • ACCO Brands
  • Aeroquip
  • A. N. Derringer
  • Associated Press
  • Beck Ag Com
  • Boathouse Sports
  • Bulger Animal Hospital
  • Case Equipment
  • Check Point Systems
  • Chrysler Corporation
  • Coca-Cola Bottling Unified
  • Daytimer
  • Electro-Motive Diesel
  • FutureBrands
  • Impact-BBDO
  • Iron Mountain
  • Jim Beam Brands
  • Metamor Global
  • NNR Air Cargo
  • Parksite
  • PHH Real Estate Services
  • Prentice-Hall Publishing
  • Ring Power (Caterpillar)
  • RW Publications
  • Spirit Cruises
  • Target Stores
  • United Airlines
  • Utopia Optics
  • VP Buildings
  • W&D Manufacturing
  • Water Resources Council - UK
  • Westerman Companies
  • Yurekli - Turkey

Government/Military

  • Kansas Department of Administration
  • U.S. Agency for International Development
  • U.S. Air Force
  • U.S. Army
  • U.S. Marines
  • U.S. Navy
  • U.S. Small Business Administration

Associations

  • Association of Infectious Disease Practitioners
  • Association of Railway Advertisers and Marketers
  • Greater Boston Real Estate Board
  • Independent Free Community Press
  • Maine Center for the Blind and Visually Impaired
  • Maine Community Action Association
  • Maine Public Relations Association
  • Maine Association of Realtors
  • Merrimac College
  • National Association of Independent Public Auditors
  • National Association of Insurance Communications Professionals
  • National Industries for the Blind
  • National Speakers Association
  • New England Floor Covering Association
  • NSA New England
  • NSW Road Transport Association
  • Sales and Marketing Executives of Boston
  • Sales & Marketing Management Magazine
  • Scarborough Economic Development Corporation

Consulting

"Steve's integrity, enthusiasm and know-how make him a powerful force in sales. He has a unique big picture perspective, bringing together the whole company with a common focus and direction. Communications, systems and sales significantly improved. Steve not only aimed us in the right direction, he showed us how to get there quickly. It was great working with him".
- Phil Pasho, Founder and CEO
   Vortech Corporation


"We are all better off because of Steve. His understanding of our business made a huge difference. Steve always challenged us to continually improve and be at our best. I cannot say enough about his contribution to our team and company. It was great working with him."
- Asmar Madyun
   Manager of Computer Services
   AT&T Training

"The training provided by Steve Waterhouse has given me the insight to develop the tools needed by sales people to become consultative sales people. This will change my emphasis from a scripted demonstrations to a more dynamic interaction with the customers. More emphasis will be on customer needs instead of features and benefits of specific products."
- Christopher Ripka
   Sr. Curriculum Developer/Trainer

"Steve Waterhouse's training provided excellent tools applied to consultative selling, enabling me to transition from a technical instructor to an effective product sales class facilitator. Students were eager to learn adaptive methods of questioning, evaluating, and meeting a client needs with the proper solution."
- Shelley McKenzie

"Steve's input during our class greatly helped fine tune my methods of presenting complex ideas and products. I am now confident in delivering our company's message in a number of ways that focus on customer's needs, but still provide a sales-driven focus. With Steve's tools, I have increased my student's ability to better define opportunities and match them with solutions that win deals!"
- John Grubb, EFI

"I was skeptical coming into the sales training given by Steve Waterhouse. Other sales trainings I had seen were nothing but glorified pep rallies.
Steve's training was not only informative but empowering. I have already been able to use the knowledge gained from Steve in real life sales situations. I know that these skills will continue to grow and be useful in my career!"

- Tim Shallbetter, Technical Trainer

"Wanted to let you know how much I enjoyed your presentation at the National Spirit Sales Meeting in Atlanta. I have made the suggestion that you speak in each of our cities. Most importantly, next time you visit Boston, I invite you to be my guest on the Spirit of Boston."
- Mary Beth Flynn, Spirit of Boston

"Thanks again for the great sales sessions. We've received a lot of good feedback from the participants."
- Steve Wesseler
   National Industries for the Blind

"I am writing to thank you for a great seminar that you gave here last week. We all thought that it made quite a difference. Hopefully, we will see the improvements the next time we present."
- Maya, Account Manager,
  Impact/BBDO Beirut

"This afternoon I attended your 'Financial Selling' class at the IBM EBU in Berlin. This note is just to say thank you for a great class. It was by far the best of all of today's classes. More interesting, entertaining and more RELEVANT than any of the other classes/presentations we have had over the past three days. You gave us many good hints and tips which I will put into practice once we are back from Berlin. Thanks, Kirsten"
- Kirsten Schmidt
  IBM UK Software Business
  Integration & Middleware Solutions

"This is great! Steve was fabulous. He tied everyone's job in, held interests high, and was very professional and very personable. I am taking a lot back with me. Steve made a strong impression and really gets his hands in the group's concerns".
–Erica Lynch, Project Manager
  Tricom Communications

"Steve is very dynamic and thorough. He covers his material in an easy-to-understand manner and answered all questions concisely - an excellent presenter".
–Christopher Stanstny, Engineer
  C&S Engineering, Inc.

"Steve Waterhouse is an excellent speaker. (he) was able to deliver the material in a way that maintained my interest and related to "real life" work experiences. I am motivated to apply (it) on the job".
–Becky Gillespy, Engineer, Nortel

Coaching

"Steve has an excellent command of his subject. He communicates well and has brilliant responses to questions."
–Terry Dene, Director
  NSW Australia Road Transport
  Association

International

"The international work you did for our company in Dubai, Cairo, Beirut and Istanbul was fabulous. You have the ability to translate sales techniques across international cultures and styles. The response we received from our clients about you was overwhelmingly positive and you exceeded our expectations! I would definitely recommend you to any international company."
–Nancy Stephens, President
  Success Dynamics, LLC

"Steve Waterhouse conducted a highly appreciated and interactive sales seminar in Istanbul, Turkey. The audience was around 100 sales executives from prominent Turkish and multinational companies
All the feedback we have received from the participators have been great, close to outstanding. We can highly recommend Mr. Waterhouse for similar events in your organization."

–Niclas Simonsson, Yurkeli, Istanbul

"I had attended one of your wonderful presentations at the EMEA eBU in Berlin, Germany, and I must say that I loved every minute of it. It was just GREAT !!!"
–Menachem Etkin, Telesam
  Software Sales Specialist, IBM.com,
  IBM Israel Ltd.

©2007 Waterhouse Group Inc. All Rights Reserved.